Privacy Policy
Effective Date: January 1, 2024
Santa Lucia Highlands Wine Artisans ("SLHWA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our events, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, date of birth (for age verification), and payment information when you register for events, join our mailing list, or make purchases.
Usage Information: IP address, browser type, device information, pages visited, and interactions with our website through cookies and similar technologies.
Communication Information: Records of your communications with us, including emails, phone calls, and event feedback.
How We Use Your Information
We use your information to:
- Provide and improve our services, events, and website functionality
- Process registrations, payments, and deliver requested services
- Send newsletters, event notifications, and promotional communications
- Comply with legal obligations and verify age for alcohol-related content
- Analyze website usage and improve user experience
Information Sharing and Disclosure
We may share your information with:
- Member wineries and vineyards for event coordination and wine education purposes
- Service providers who assist with website hosting, payment processing, email marketing, and event management
- Legal authorities when required by law or to protect our rights and safety
We do not sell your personal information to third parties for their marketing purposes.
California Consumer Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, disclose, and sell.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Correct: You can request correction of inaccurate personal information.
Right to Opt-Out: You can opt-out of the sale or sharing of your personal information for targeted advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at privacy@slhwa.com or call (831) 455-9300. We will verify your identity before processing requests.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted content. You can control cookie preferences through your browser settings, though some website functionality may be limited if you disable cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact:
Santa Lucia Highlands Wine Artisans
info@santaluciahighlands.com